Privacy Policy

Controller

Personal data is processed by SIA "DBH Ltd Baltics" (the “Controller”). Registration number: 40103637115. Address: Saulkalnes iela 11, Rīga, LV-1058. Contact: info@kolonna.com.

Purpose of processing

We process your personal data to manage salon appointments, send booking-related messages, process deposits where required, and improve our booking service.

Data we collect

• Identification and contact details (name, email, phone)
• Appointment details (salon, specialist, service, date and time)
• Payment and deposit status related to your booking, where applicable
• Optional marketing preferences, if you opt in
• Technical data needed to operate the website (for example session cookies)

Legal bases

Processing is based on performing the booking contract with you, our legitimate interest in operating and securing the booking service, and your consent where you opt in to marketing communications.

Retention

We keep booking and customer records for as long as needed to fulfil the appointment, handle follow-up, meet accounting or legal obligations, and resolve disputes. Marketing preferences are kept until you withdraw consent or ask us to erase them.

Your rights

You may request access, rectification, erasure, restriction, or portability of your personal data, and object to certain processing. Where processing is based on consent, you may withdraw it at any time. You also have the right to lodge a complaint with the Latvian Data State Inspectorate.

Cookies

This site uses essential cookies required for booking sessions, and optional analytics cookies (Microsoft Clarity and Google Analytics) only if you accept them. Read the cookie policy.